Being both Roman Catholic and a medievalist at heart, I’ll jump on any opportunity to reference the positive legacies of Roman Catholicism. (And yes, I know the Crusades and the Inquisition sucked — I very intentionally used the word “positive.”)
Anyway, check out “Occam visits the Library,” an excellent piece about how small, simple changes can make a big difference for yourself, your staff, coworkers, and your customers.
Amen, Occam! (And Emily, too!)